![]() ![]() This will ensure all residual charge has been drained. Step 5: Wait another 10 minutes before plugging your TV and device back into the power source. Step 4: Press and hold the power button on your device for 30 seconds (if it has one). Step 3: Press and hold the power button on the TV for 30 seconds. Step 2: Unplug the TV and your streaming device from the power. Step 1: Turn off your LG TV and all devices connected to it. The following steps should be performed on both your device and TV at the same time to effectively perform a hard reset. This will clear any small errors that have occurred and are retained in the device’s memory. One successful method is to perform a hard reset on your device. Once you restart the app, you are allowing it to try again. It may be something like the app having difficulty contacting the HBO servers. You can also try restarting both the HBO Max app and your device. If the streaming device is listed on the HBO website, which you can find further down, they will actively be releasing new firmware updates to fix these issues. It may be that a component of the device’s firmware is unable to support the HBO Max app. You may also need to update the firmware on your streaming device. ![]() To combat this, make sure your HBO Max app is up to date on whichever device you are using. This is particularly common in newer streaming services. Sometimes there may be small bugs in the firmware that are preventing your HBO Max system from working. According to the HBO website, there are five standard troubleshooting tips you can try if your HBO Max app is not working. HBO Max can only be streamed from a separate device onto your LG TV, which I will explain further down. You can also find a detailed list of which devices do support the app so you know which device you can use to stream your content. These troubleshooting methods have been detailed below, as recommended by HBO Max. You can also clear the app cache, reinstall the app and check your WiFi signal. If the app does not work, try updating or restarting the app and device. However, you can play HBO content on the TV using an external device. HBO Max cannot be downloaded onto any LG TV because it is not supported. This article outlines why HBO Max does not work on your LG TV and how your can work around it. However, if you have an LG TV, you may have noticed that you can’t find the HBO Max app to add to your home-screen. ![]() HBO Max is an exciting new addition to the streaming world and many people have been waiting patiently for its arrival. ![]()
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